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Email support

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In-app chat

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FAQ

Quick answers to the most common questions — pricing, trial, data export, billing.

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Frequently asked questions

How do I get started?+

Book a free 15-minute demo and we'll walk you through WorkSiteCam on your own jobs — no commitment. Head to worksitecam.com/book, pick a time that works, and we'll take it from there.

How do I download the mobile app?+

WorksiteCam is on both stores — search WorkSiteCam on the App Store or Google Play, or use the download links on worksitecam.com. Sign in with the same account on either one and your jobs are already there.

How do I reset my password?+

From the sign-in page at app.worksitecam.com/login, tap "Forgot password?" and enter your email. We'll send you a reset link that's valid for 30 minutes.

How do I add or remove team members?+

How do I export my photos and project data?+

Open the project → tap the share icon → Export all media. We zip the photos with their original EXIF and create a JSON file with all tags, notes, and timestamps. Or go to Settings → Account → Export for a full account export.

Can I delete my account and all my data?+

Yes. Go to Settings → Account → Delete account. We delete your personal data within 90 days and notify you by email when it's done.

How do I change my plan or cancel?+

Inside the app, go to Settings → Subscription. From there you can upgrade, downgrade, switch billing frequency, or cancel. Cancellation takes effect at the end of your current billing period.

Is my data secure?+

Yes. All connections use TLS 1.2+ encryption. Stored files are encrypted at rest. Access controls follow the principle of least privilege. We do not sell or share your photos or project data.

By topic

Getting started

Create an account, install the app, set up your first project, and invite your crew.

Billing & subscriptions

Change plan, update payment method, download invoices, cancel anytime.

Account & access

Reset password, change email, manage team roles, two-factor authentication.

Integrations

QuickBooks, GoHighLevel, Google Drive, Zapier and Stripe.

Data & export

Export photos, generate reports, delete data, GDPR/CCPA requests.

Privacy & security

Read our privacy policy and terms of service. Report vulnerabilities to support.

System requirements

iOS

iPhone or iPad running iOS 16 or later. Download on the App Store →

Web

Chrome 110+, Safari 16+, Edge 110+, or Firefox 110+. Resolution 1280×800 or higher recommended.

Android

Phone or tablet running Android. Get it on Google Play →

Didn't find what you needed?

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